Overview
Ai Scholars (the “Platform”, “we”, “us”, or “our”) provides online learning experiences, including recorded classes and live batches. This Privacy Policy describes how we handle information when you visit our website, create an account, enroll in courses, or use platform features.
This page is provided for transparency and user understanding. If a term in this policy conflicts with applicable law, we’ll follow the law.
Information we collect
Information you provide
- Account details such as name, email, phone number, and profile information.
- Course activity such as enrollments, progress, assignments or submissions (if enabled), and reviews.
- Support communications such as messages you send via contact forms or email.
Information collected automatically
- Device and usage data such as pages viewed, actions taken, and approximate location (from IP address).
- Log and diagnostic data for performance, reliability, and security monitoring.
Payment information
Payments are processed by third-party payment providers. We may receive limited payment-related details (such as payment status, transaction IDs, and billing metadata) but do not store full card details on our servers.
How we use information
- To provide and operate the Platform (account access, enrollments, learning content, and live sessions).
- To process purchases and fulfill access to recorded content and/or live batches.
- To communicate important updates, transactional messages, and support responses.
- To improve features, user experience, and course quality based on aggregate usage patterns.
- To prevent fraud, abuse, and enforce our terms and policies.
Sharing & disclosure
We may share information in limited situations, such as:
- Service providers that help us operate the Platform (hosting, storage, analytics, customer support).
- Payment processors to complete transactions and verify payments.
- Legal and safety reasons when required to comply with law or protect users and the Platform.
- Business transfers if we undergo a merger, acquisition, or asset sale (with appropriate safeguards).
We do not sell your personal information.
Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember preferences, understand platform usage, and improve performance. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the type of data and context.
Your choices & rights
Depending on your location, you may have rights such as:
- Accessing, updating, or correcting your account information.
- Requesting deletion of certain information (subject to legal/operational limitations).
- Opting out of non-essential communications.
To make a request, contact us using the information below. We may need to verify your identity before responding.
Children’s privacy
Our Platform is not intended for children under the age required by applicable law to consent to data processing. If you believe a child has provided us information, please contact us and we will take appropriate steps.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date above.
Contact us
For privacy questions or requests, contact us via the Contact page.